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Currently Browsing: Recently Filled Jobs

RECENTLY FILLED: Part-Time Call Center Assistant – Dallas, TX

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This role is at the Dallas office of a large insurance company headquartered in New York.

Two shifts available. Great pay, part-time benefits offered.

Must have outstanding customer service experience.

Connect with me on LinkedIn or DM me via Twitter for email address to submit a resume.

More info to come!

RECENTLY FILLED: Operations Manager

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We have an immediate opportunity for an Operations Manager in Columbus, OH with our client in commercial lending. This is a new position, created as a result of our client’s growth! Our client is based in Columbus, but sources their clients nationally.

The focus of this role is managing the post-approval process, including process and paperwork management, post-closing audit, compliance, insurance tracking, etc. Commercial/business loan coordination experience is critical. The Operations Manager is responsible for several direct reports, so prior management experience is a plus. Familiarity with LaserPro is also helpful.

This role requires an individual who thrives in a fast-paced environment, likes to operate under a deadline, and has a strong sense of urgency. As part of a small, but growing company, this role offers great opportunity to make an impact, be challenged and participate in a variety of activities not typically offered to a similar role in a larger institution.

NOTE: ONLY CANDIDATES WITH PRIOR COMMERCIAL LENDING EXPERIENCE WILL BE CONSIDERED.

If you are eager to take the next step in your career, I’d love to learn more about you! Send me an email to tell me why and be sure to attach a resume!

RECENTLY FILLED: Library Services Sales Consultant

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I recently filled this job in two different regions for our client! It’s their standard field sales position, so it’s something I’ve worked on several times in the past and where I feel I’ve got my strongest network of potential candidates.

This time was especially exciting because one of the roles was filled by a candidate I first talked to TWO YEARS AGO! Our client met with the candidate shortly after my initial call with him, but nothing was available at the time, so we agreed to keep in touch. He and I emailed and chatted quite a few times during that period – I found out I was pregnant, went on maternity leave and returned to work before anything became available! Thankfully, when you’re connecting with individuals who are already happily employed, they’re very patient. When the client said they were ready to start a confidential search, I called him again and we re-engaged him with our client. Things moved fast this time!

This is another fantastic testament to the power of hiring a retained recruiter to build a bench/pipeline of candidates for a typical position (w/multiple FTE’s) within a company. We can even do this for our clients using a short-term contract. We’ll identify great candidates for the role, make the introductory conversations, then turn over all contact info to the client at the end of the contract. Of course, at that point, relationship maintenance is up to the client – and that is the key to this long-term success! Building a network of qualified individuals at the right level and having those introductory conversations will fast track the hiring process to the final stages of interviewing when a position becomes available! In this instance, the client was able to hire our candidate before their current employee left, resulting in ZERO gap between the new and exiting sales consultant.

If I’ve connected with you regarding this job, thank you for your time! I appreciate both the opportunity to learn more about you, as well as the chance to introduce you to our client. As I told you when we spoke, let’s keep in touch! You never know when something might become available.

RECENTLY FILLED: Call Center Manager

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We are searching for a Call Center Manager for a growing client in Columbus, OH! This role is responsible for the daily operations of a Columbus-based call center that supports customers nationwide. The primary focus of this role is on continual improvement and ensuring timely, accurate, friendly, communication to customers. Ability to analyze and improve call center performance by reviewing call data is necessary. Must be an expert in managing changing priorities, conflict resolution and empowering employees to create successful resolutions.

Culture is also very important to our client! This person must be an upbeat individual that can create a cohesive environment between the call center and other departments, embraces change and can champion strategies among direct reports to effectively communicate those changes to customers.

Experience and Education:

  • 5+ years of call center operations management experience; 5+ years management experience of 75-100 employees in a call center environment
  • Bachelor’s Degree; advanced degree is preferred
  • Demonstrated ability to accurately forecast call volume and adjust manpower needs appropriately

Are you a good match for this job? Send me an email to tell me why and be sure to attach a resume!

RECENTLY FILLED: Senior Director of Operations

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We are looking for a Senior Director of Operations for a client headquartered in Columbus! This position requires a passionate self-starter and leader. Responsible for day-to-day management of the organization, but also needs to be able to think strategically about how to help the organization grow and improve. Experience managing an operations based in India is preferred. Needs to be a catalyst for developing positive changes in company culture, as demonstrated by the leadership of the CEO!

Our client is open to individuals from a variety of industries, but the ideal candidate will need to be analytical and able to review technical detail. Candidates should have 5+ years of management experience. A degree in finance, accounting or business is preferred; MBA is ideal. Exposure and/or certification in Six Sigma is a plus.

Are you a good match for this job? Send me an email to tell me why and be sure to attach a resume!

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